Chatswood Computer Consultants

Your AI doesn't need
more prompts.
It needs a plan.

Chatswood Computer Consultants helps businesses figure out where AI actually fits — and makes it work. Plus managed IT and security that runs itself.

Services

AI Integration & Consulting

Where the real leverage is

Most businesses are still thinking too small about what AI can do. We don't just set up tools — we redesign workflows around them. The skill isn't prompting — it's defining the outcome clearly enough that AI can run with it. And because AI is fluently wrong — confident even when it's not — we build evaluation checkpoints into every workflow so you catch errors before they compound.

Email Triage & Routing

AI agents that classify, prioritise, and route incoming mail — so your team handles what matters, not everything.

Compliance Workflow Agents

Automated compliance checking and reporting that actually understands your regulatory obligations.

Process Documentation

Turn undocumented tribal knowledge into structured, AI-enabled processes. Populate stale Confluence pages. Build the knowledge base your future agents need.

Workflow Translation

We take your “that's just how we do it” processes and turn them into documented, repeatable, AI-ready workflows.

Knowledge Architecture

Your AI is only as good as the knowledge it can access. We structure your business information — docs, processes, institutional knowledge — so agents find the right context for the right task.

Agent Quality & Oversight

We know what agent failure looks like — context degradation, specification drift, silent errors that look right but aren't. We design the guardrails so you don't have to learn the hard way.

Managed IT Services

Proactive, not reactive

Proactive monitoring, patching, and cloud management across AWS, Azure, GCP, and Microsoft 365. We keep your infrastructure healthy so you can focus on running your business.

Security Stack

Hands-off protection

Endpoint protection, email security, Microsoft 365 tenant hardening, and ongoing monitoring. Contributes to ACSC Essential Eight compliance and meets common cyber insurance requirements. We deploy it, manage it, and keep it current — you don't think about it.

As AI agents handle more of your operations, the question shifts from “is my endpoint secure” to “what happens when the agent gets it wrong?” We design human-in-the-loop boundaries based on cost-of-error and reversibility — so the right things get automated and the risky things get reviewed.

For dedicated cyber governance and compliance consulting, see GetCimple.

About

Boutique IT consulting for businesses that want real answers, not ticket queues.

Chatswood Computer Consultants is a Sydney-based IT consultancy founded by Victor Hong. 25+ years across accounting, legal, medical, manufacturing, finance, retail, VFX, and geosciences — in Australia and Canada. That breadth means we spot what works and what doesn't pretty quickly.

Our focus has shifted to where IT and AI intersect — helping businesses figure out which workflows actually benefit from automation, and which are just hype. The real value isn't in the tooling. It's in understanding your business well enough to know what “done” actually looks like.

Let's figure it out

Whether it's AI integration, managed IT, or just a second opinion on your current setup.

Suite 508, 71-73 Archer St, Chatswood NSW 2067

Centax Pty Ltd trading as Chatswood Computer Consultants · ABN 17 001 162 910